RIPPLES & REPORTS - General Updates

11/26/25 Update! 
Recycling bins have moved! They are now located by the compactor near the office.

11/24/25 Update! 
The Cinnamon Lake office will be closed Thursday 11/27/25 and Friday 11/28/25 in observance of the Thanksgiving holiday. We will resume normal office hours on Monday 12/1/25. Thank you and have a wonderful holiday weekend! 

11/21/25 
The holidays are here! Celebrate and spread the holiday cheer with our annual light and decoration contest! A $50 gift card will be awarded to the lucky winner. To sign up to participate in the holiday light decorating contest, please visit the office and sign up on the sheet on the counter. We will also need judges to help judge our participants, which will also have a sign up sheet available in the office. We are excited to see everyone's beautiful holiday displays! 

11/11/25 Update!
The member access portal for the Cinnamon Lake website is back up and running! Thank you everyone for your patience. If you do not have access to the portal, please call the Cinnamon Lake office for your log in information.
Our policy handbook has also been updated as well.

11/7/25 Update!
The member access portal for the Cinnamon Lake website is temporarily down. A support ticket has been submitted and could take up to a week to be resolved. Our apologies! We will update everyone once it is up and running again. 

10/29/25 Compactor 
Victory! The Vice President and maintenance lead spent the morning getting our rear entrance working again. They believe they figured out the reason behind the current and past failures. We hope that we don't continue to see issues with the rear gate arms but if you do, please use the appropriate channels to let us know ASAP. Email info@cinnamon-lake.com or call 419-945-2521. Members may resume using the rear gate entrance and exit.

10/28/25 Compactor 
The compactor bin has been replaced and is ready to be used again.

10/26/25 New Office Hours, Compactor is full, Back gate entrance temporarily closed
Effective 11/3/2025, our office hours are changing. We will be open Monday, Wednesday, and Friday from 8:30 a.m. to 5:00 p.m. Saturdays will be by appointment only.

The compactor is full. As we await for Rumpke to replace the bin, you are to take your trash to the open top dumpster around the back of the office.

The back gate entrance is temporarily closed. We will notify the community when it is fixed.

November Coffee and Conversation moved to 11/9/25

10/20/25 New Office Hours & Cedar Management Group (CMG) Update
Thank you to the Vice President for providing an update on the billing issue with CMG at the board meeting on 10/13. We have two types of accounts here for residents, Roads (Special road assessment) and Operating (Dues & assessments). We sent CMG the roads accounts once they were reconciled and noticed that there was a misunderstanding in how we billed (based on lot # not just the account as one unit). We met with various CMG department leads on 10/13 to discuss a plan for proceeding. CMG will begin to review the roads accounts to ensure they understand how to release the first bill based on how we do it here. They will submit that to the board for review before releasing. We recently completed the reconciliation of the operations account as well. At this time we do not have a date to provide for the release of the roads billing. Please continue to lookout for updates as we receive them. We thank CMG for their professionalism and dedication to resolving this issue. 

Effective 11/3/2025, our office hours are changing. We will be open Monday, Wednesday, and Friday from 8:30 a.m. to 5:00 p.m. Saturdays will be by appointment only

10/1/25 Office Closure
The office will be closed to the public on 10/2/25 and resume normal hours on 10/3/25. If you have an appointment scheduled already, we will see you then.

9/9/25 Roadwork Update
Sarver paving did a number of repairs today all around CLA. They were to return tomorrow to complete repairs but there has been a change of plans. They will return tomorrow to sweep the roads but must wait until Monday 9/15 to return for the rest of the repairs. The board discussed the needs of Acuminata yesterday evening and have come up with a plan of action. Due to the extensive damage on that road, we are going to chip and seal it this year to protect any microcracks from taking on water, freezing and blowing out more. of the road. We will budget for the bigger repairs to occur next year out of the road fund. We will ensure we get bids in early in the year to make sure we are scheduled for the repairs as soon as possible for the season. 

9/8/25 Guest Policy (Retroactively Added)
At the end of August, the Cinnamon Lake Board of Directors was made aware of solicitors harassing our residents. We wanted to extend our thanks to the number of residents who helped us track down the company by providing us with video footage and accounts of their interactions. We were able to issue a complaint with the company as well as prohibit their entry unless individually checked in by the residents with whom they had a contract with.      

These incidents brought to light concerns regarding enforcement of a current policy known as the guest policy. The Board met at the first workshop held since these events and has started reviewing the policy and process for enforcement. We understand there are several residents who want to see this policy abolished just as there are a number who do not. It is our responsibility as a Board to review the policy, ensure it aligns with our governing documents, make changes if applicable, ensure it holds purpose and can be enforced.

 We look forward to working with the residents and the front gate to ensure whatever policy remains is enforced. We thank the residents who have brought this forward and are remaining patient with the board as we deliberate. We hope to provide the community with an update shortly after our next workshop on 9/11/25.

9/8/25 Compactor Height Concerns (Retroactively Added)
We wanted to thank the members of the community who used the official channels to inform the Board that there were concerns regarding the height of the compactor door. We understand that this has been an adjustment and more challenging for some.              

The compactor was installed with the safety of the community in mind. We consulted with the leasing agent as well as the manufactures manual when deciding whether to make it automatic start or push start. We decided to utilize the automatic start feature. We were advised that the height of the door was a built-in safety measure to ensure no residents were to accidentally find themselves in the compactor during an automatic start cycle. The board cannot add or endorse the use of any assistive devices at the compactor.

It was also expressed that to some residents surprise, the compactor started before the door was closed. This is a normal feature of the automatic start system. When the door is 95% closed the compactor will begin. Currently the compactor does not have a code system but we are working on installing one as time allows. Thank you for your understanding and help with maintaining this compactor for years to come.

9/5/25 Cleanup Initiative
The board saw the needs of the community during the last garage sales and decided to continue the cleanup initiative this fall. We are going to provide open top dumpsters again but with some changes. On 9/11-9/15 there will be grey open top dumpsters available for use behind the office. These dumpsters will be monitored remotely. This privilege is for residents only. DO NOT PUT ITEMS ON THE GROUND. If you need help or have metal scraps, please call the office in advance to discuss the options that are available to you. 

9/5/25 Roadwork Update
On 9/9-9/10 Sarver Paving will be completing phase 1 of 3 for roadwork. Phase one is repairs. Please anticipate single lane construction patterns for roadwork on the following roads- Cinnamon Drive, Laurel Dr,  Brandy, Coriander, Tarragon. Phase two is chip & seal which we anticipate to occur ~1-2 weeks following repairs. Phase three is the redevelopment and chip & seal of the following cul-de-sacs Cayenne, Kinata and Madrona. The third phase will have two parts. Part one is the redevelopment that will occur mid fall. Part two is chip & seal that will occur in the spring. Due to the extensive damage to Acuminata we are reviewing the best course of action for this road with our project manager and will provide an update on this road next week.

9/3/25 New yard waste disposal method update
Starting today 9/3/25 the CLA dump trailer will be placed at the rear entrance of the maintenance yard on Minosa Drive. It is for compostable materials only (grass, leaves, garden debris, compostable bags). Please do not dispose of plastic, sticks, metal, or trash. DO NOT PUT ON THE GROUND.

8/28/25 Solicitor (Retroactively Added)
The board was informed that pest control reps were soliciting here despite being told repeatedly that they are trespassing. How has CLA responded?

1. We filed a lengthy complaint with the business.
2. We informed the business and gate staff that the reps are not to enter without a pre approval call from resident OR a confirmed call from gate staff at the time of entry.
3. We spoke to the sheriff today and were advised to tell you to call the sheriff non emergency number if you see these folks (419) 289-3911. Maybe we can catch them during patrol
4. We advised gate staff to remind residents that if they authorize a rep to come in, they assume responsibility for that reps actions. So if you have a pest service, please speak to your rep about our rules.

Do not confront any of these folks, call the sheriff if you see them soliciting.

8/24/25 Compactor Update
The compactor bin arrived sooner than expected! Maintenance and Chris got the compactor up and running for us to begin using tomorrow 8/25/25. We are awaiting a code pad to be placed on the unit so in the meantime open the door, place your household trash inside and shut the door. The compactor will start after the door is opened and closed 3 times * Yay energy efficiency!

8/23/25 New AED and Stop the Bleed Cabinets Coming to the Lodge
To strengthen our community’s readiness in the event of an emergency, a new Automated External Defibrillator (AED) will be installed outside the lodge in an alarmed cabinet equipped with a fan and heater, ensuring reliable, year-round access. The area will be well lit and monitored by camera for added security. In addition, a separate Stop the Bleed cabinet will also be installed at this location, providing residents with immediate access to lifesaving equipment when it is needed most.

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8/23/25  New yard waste disposal method 
Once repaired, the CLA dump trailer will be placed at the rear entrance of the maintenance yard on Minosa Drive. It is for compostable materials only (grass, leaves, garden debris, compostable bags). Please do not dispose of plastic, sticks, metal, or trash.